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Dexterous Helpdesk. For awesome client benefit.

Wonderful UI

Track, organize, and illuminate client tickets.

Compose your tickets the way you need with the astounding kanban see. Get a moment outline of your group's workload and check the status of a ticket in light of your uniquely custom fitted SLA rules.

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Multi Channels, Out-of-the-case.

Connect with your clients where they are.

Email

New approaching messages make tickets consequently.

Site Form

Qualify your clients questions with an adjustable site shape.

Twitter

Tune in to Twitter hashtags and make tickets on the fly if necessary.

Live Chat

Utilize the Live Chat module on your site to in a split second connect with guests.

Streamlined for efficiency

SLAs, Automation, Templates, and Canned Responses. 

Odoo Helpdesk is streamlined for your group's efficiency: 

  • Make your SLA guidelines and let Odoo make a move naturally. 
  • Robotize messages or activities at various phases of ticket determination. 
  • Characterize dynamic email formats to mechanize the most widely recognized reactions. 
  • Heighten tickets to your supervisor in only a tick. 
  • Welcome specialists into a live exchange. 
  • Utilize canned reactions in live visit for moment answers.
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Offer help contracts

Offer, reestablish, and upsell effortlessly. 

Offer help contracts to consequently give helpdesk administrations to your client. Track time on each agreement with the timesheet application, and upsell naturally with time-restricted contracts. Make cautions for your deals or helpdesk group in view of your client status.

Give more intelligent self-benefit

Worked in client information base. 

Build up your self-benefit stage by specifically connecting your FAQ, preparing recordings, and introductions on a ticket. Build up a group around your item with the gathering.

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